Supply Chain Resilience

Supply Chain Resilience

Our global operations and supply chain are structured to create value locally and globally, and set us up for success in meeting customer needs. However, we recognize that we need to manage the environmental impact of our supply chain.


Transport-related activities form the key portion of our supply chain greenhouse gas emissions. We work to mitigate this by distributing product from strategically located distribution centers ensuring that customer orders are fulfilled and transported from the center nearest to the customer's location, allowing for the shortest transport distance possible.

In the U.S., we continue to work with United Parcel Service (UPS), a major contributor to our transport footprint, on our joint commitment to sustainability. Using an enhanced network, special operating plans are in place to reach certain customers by ground in one day—reducing the need for air transport and helping to further reduce carbon emissions related to customer delivery. We use and monitor the emissions from this enhanced network annually to continue to avoid unnecessary emissions, and to identify further opportunities for improvement.


Our packaging practices contribute to our overall emissions and environmental impact in the supply chain. A significant part of our packaging consists of corrugated boxes and cartons, which are inherently renewable and recyclable. We also work with suppliers that can demonstrate that the fiber used in the packaging comes from responsible sources, and to provide packaging with a minimum of recycled fiber content. We continue to evaluate and test ways to reduce product damage based on packaging, while reducing the overall environmental footprint of our packaging practices.

For more information on our efforts to promote environmental sustainability please visit here.

Ethical and Labor Aspects

There is an increasing expectation of business to respect and help protect human rights in global business supply chains. We support the UN Guiding Principles for Business and Human Rights, and believe it provides a practical, useful framework for business to manage and address the Company's human rights impacts in the supply chain. We also support and comply with various existing and emerging supply chain transparency laws.

Suppliers and vendors who do business with us worldwide are expected to comply with our Global Supplier Code of Conduct, which includes provisions relating to business integrity, labor practices (including human rights), employee health and safety, and environmental management.

Supplier Diversity

We are committed to working with a diverse supplier base to provide our customers with the best selection of products available at high quality, and to foster innovation, additional perspectives, and develop stronger relationships with the communities we serve.

Customer Health and Safety

We are committed to high standards of product quality and customer service, and compliance with all marketing and labeling requirements. We are compliant to both the U.S. Food and Drug Administration's Drug Supply Chain Security Act (DSCSA) for pharmaceutical traceability throughout the supply chain and the Unique Device Identification (UDI) regulations for medical devices. We have ISO 13485 and ISO 9001 certifications in place at our facilities and provide training to employees for conforming to quality standards.