Return Policy:



Thank you for choosing Henry Schein Outlet Center. Before opening products, please review the package and label to confirm that you have received the correct items. Errors in shipments must be reported within seven (7) days of invoice date.

Please review the policy stated below:

1. Any item received without a Return Material Authorization number (RMA) will not be accepted and will be sent back to the customer. To obtain an RMA number, contact the Outlet Center (1.800.726.7365 ext. 2229 or email outlet.center@henryschein.com). You will also be provided detailed instructions for returning the product.
2. All returns must be accompanied with a copy of the invoice and a reason for the return.
3. Returned products must have been purchased within the previous thirty (30) days. No returns will be accepted after 30 days from date of invoice.
4. All products must be returned in their original, unopened packaging.
5. Returned products that have been opened are subject to a 15% restocking fee.
6. Products which show significant clinical use by customer, as determined by an HSI technician, will be returned back to the customer without refund.
7. All sales on clearance items are final.