The COVID-19 crisis has touched all of us, from the loss of loved ones to economic hardships and limited interaction with family, friends, and colleagues.
Now we face a new future, in which a visit to the dental office will be a very different experience. To make sure patients and staff are safe, practices will need to implement new standards of care. And Henry Schein is here to guide you every step of the way. We can help you safely restart your practice and reconnect with patients with a suite of solutions centered on the essential steps necessary to re-opening your office.
In addition, we have created a comprehensive offering providing deep discounts on thousands of items through the Recovery Pricing Plan to relieve the burden of stocking up on inventory for patient traffic flow. Click here for details.
From preparing the physical space of your practice to leveraging financial solutions, Henry Schein will be right beside you on the journey to practice recovery.
Our Practice Recovery Concierge Team is here to support you throughout your entire program experience. They will check in with you regularly, helping ensure you get what you need, answering questions and making sure your experience is positive and beneficial. Behind the scenes, they are orchestrating every element of the program to make it as seamless as possible so you can focus where you are needed most during the recovery.
In this challenging time, we are confident you can Rely on Us to deliver the solutions you need to provide patients with the highest level of care. Together, we will emerge strong.
Henry Schein recognizes that many practices may have suspended operations during the outbreak because of social distancing requirements. Knowing there are concerns about staff and patient safety in this environment, we have gathered resources to make essential items more accessible. The safety of your team is paramount. Prepare to reopen your practice using the solutions below (click on each solution for more information).
We recognize that as you move to reopen your practice to begin serving all of your patients again, you may want some guidance to help ensure that you are able to successfully bring all of your dental equipment back online. We have provided several different checklists and videos to help guide you on how to begin to power up your practice. Our goal is to help you open as quickly as possible. As part of the program, we have provided additional resources detailed below. Please be assured that should you need the onsite services of a Henry Schein Dental Equipment Service Technician (EST), we stand ready to assist you.
If your office has an emergency with your dental equipment that cannot be solved by the Remote Technical Advisor Team, the labor cost and arrival fee for an EST to address the emergency will be included as part of the program (up to 4 hours).
We know a major concern is keeping dental patients and staff safe. Through this program, you will be shipped a kit containing a variety of supplemental items. The Recovery Kit includes PPE such as N95 respirators, Level 2 surgical masks, disposable face shields, and more (a minimum value of $1,500, based on current vendor list price)! Qualified customers can continue to purchase PPE items outside of this program subject to terms and conditions.
Henry Schein's Coronavirus (COVID-19) Resource Center provides a wide selection of links to financial resources, downloadable checklists, and infographics to help health care professionals effectively communicate with their staff and patients as they prepare to reopen their practices. As a companion to the Resource Center, the Coronavirus (COVID-19) Education Center provides content from webinars about managing through COVID-19, including a calendar of future events and links to register on a wide variety of topics.
Unlimited access to DRCDental.com for three months to receive OSHA and HIPAA training and CE credits for the entire dental team while preparing to reopen your office. Training is available when it's convenient for you—educational modules are available 24/7 from the comfort of your home or office.
3-month subscription included
Henry Schein is lowering prices on thousands of items from leading popular brands, including Henry Schein Brand, during this unprecedented time to help ease the financial burden as you reopen your practices.
The Henry Schein Thrive Practice Recovery Program will give your office deeper discounts on a vast array of dental merchandise and small equipment from leading brands such as 3M, KaVo Kerr, Clinician's Choice, Henry Schein Brand, and more. This pricing is available to dental private and group practices up to and including 19 offices from now through August 1, 2020.
Look for this green symbol that indicates the product is part of the plan.
Shipping included on all merchandise orders above $199
We know practices may face a challenge getting patients back into their offices. Reconnecting with your patients will be an integral step in rebuilding your appointment schedule. Henry Schein offers best practices for using patient communication tools to send messages that ease patient concerns, provide dental care information, and schedule appointments for when your practice is ready to welcome patients back into the office. Utilize the solutions below to reconnect with and re-engage your patients (click on each solution for more information).
Henry Schein's Patient Re-Engagement program is designed to assist practices in implementing a digital communication plan to re-engage patients and provide them with critical information as your practice re-opens.
WebMD + Vitals.com, two of the top online sources for finding dentists, help drive new patients to your practice with an enhanced profile that increases your exposure on the top dental directories, as well as the top three search engine results. Top-of-page placement in WebMD + Vitals.com search results can help your practice get noticed. Get competitor ads off of your profile with an enhanced profile that blocks competitor ads. Gain a competitive edge by ensuring your profile shows up on local competition profiles. Get patient appointment requests in your inbox with email appointment requests with lead tracking.
Get three months of Demandforce, Dentrix Patient Engage, Lighthouse 360, or Sesame Communications available to new users only. While the features in these patient engagement and communication solutions may differ, you can use any of them to:
Demandforce or Dentrix Patient Engage:
Help your busy patients remember their appointments and become more loyal to your practice. With Demandforce or Dentrix Patient Engage, you can send automated reminders, birthday or holiday greetings, and pre-appointment instructions using emails, text messages, and phone calls. Your team no longer needs to spend hours making reminder calls or confirming appointments over the phone
Save time and keep the schedule full. Automate your most repetitive daily tasks, including appointment confirmations, recall reminders, patient reviews, and more. Whether you're reactivating dormant patients, reminding them to complete treatment, or just wishing them a happy birthday, Lighthouse 360 helps you do it all.
Sesame Communications (Recommended for Ortho Practices):
Sesame Communications is the proven industry leader in effective digital marketing and patient engagement solutions for specialty practices. Across every channel of your Ortho practice's marketing, Sesame is your partner in finding new patients and developing deeper connections with your current ones.
Dentrix Online Booking is a real-time, self-scheduling solution that allows existing patients to conveniently schedule their own continuing care appointments and prospective patients to schedule their own new patient appointments online without interaction from office staff.
Features & Benefits:
QuickBill eStatements enable you to be much more efficient with billing and collections. Electronic statement notifications are sent directly to patients via an email that provides patients with a simple process for making a payment – and payments post automatically to the Dentrix Ledger. Patients can also view their statement through a secure verification process that doesn't require credentials. This results in faster payments and a better overall experience for patients and your dental team.
Henry Schein has undertaken a series of actions to provide customers with financial flexibility during this unprecedented time. We have worked with our preferred financial vendors to develop competitive funding structures to help finance your business and introduced tools to help practice owners evaluate where they should focus their recovery efforts. Explore the financial solutions below to help get your practice back on track (click on each solution for more information).
Special flexible payment options* exclusively available for Henry Schein Thrive Practice Recovery Program customers. These include:
New Merchandise Orders (up to $100,000):* Customers will have a choice of preferred terms:
New Equipment Orders (minimum $5,000 purchase):* Customers will receive a ½ point off their interest rate PLUS one of the following 2020 cash flow preservation programs:
Utilize the Practice Recovery Planner as an easy way to identify revenue lost due to the pandemic. The Planner helps you counteract the shutdown's impact on your production through scheduling adjustments, small daily procedural improvements, and customized solutions to increase production. Rely on Us to provide clarity, peace of mind, and strategy in this time of crisis. To customize your plan today, go to henryscheindental.com/recoveryplanner.
The Henry Schein Practice Analysis enables you to understand current production and establish realistic goals to increase top-line revenue. Dental practices that utilize the Henry Schein Practice Analysis uncover an average of $92,000 in additional production growth opportunity. Schedule your Practice Analysis with our Henry Schein Practice Recovery Concierge Team.
Cirrus Consulting Group can help Dentists as they fight to keep their practices afloat during the time of uncertainty that the COVID-19 pandemic has created. Dental professionals from across the country are reaching out to us to meet with Cirrus, as they're concerned about making payroll and rent payments, as well as "what if" scenarios where the pandemic could impact the survival of practices. Cirrus Consulting Group is always ready to aid professionals in finding and executing the best plan of action. Contact us today for your COVID-19 Lease Review and Advisory Call, where Cirrus will learn more about you, your situation, and how they can help.
Regardless of which option you choose, all payments are deferred for 90 days, which means you get all the benefits and don't have to worry about the payments. If you purchase the complete program, you will be invoiced $1,199 at the time your Recovery Kit gets shipped. For both options, solutions will be billed in three installments - your first installment of $349 will be billed at time of purchase, then $349 per month for the next two months (payment is due 90 days after each invoice).
Orders placed after June 5, 2020 will qualify for a shipping date of your Recovery Kit on or before July 31, 2020. Solutions may begin immediately and must be activated within 60 days of purchase. Click here to see the complete Henry Schein Thrive Practice Recovery Program terms and conditions.
Click here for answers to frequently asked questions.
Note: If you are a patient or consumer, please contact your local Dental Professional about purchasing any products shown on our website. Exclusions may apply. Offer limited to one per office location. Discount and special offer(s) valid for dental private and group practices up to and including 19 offices. Excludes private and group practices with 20 or more offices, community health centers, federal entities, hospital-based dental clinics, primary, and dental assisting schools, and correctional facilities. Offer valid through August 1, 2020 unless otherwise specified. Henry Schein, Inc. has the right to suspend or cancel sale of the Henry Schein Thrive Practice Recovery Program at any time. Any suspension or cancellation of sale of the program will not impact members who signed up for the program before such suspension/cancellation.