Emergency Preparedness and Disaster Relief



Henry Schein Cares

For over two decades, Henry Schein Cares has been strengthening disaster preparedness and supporting relief efforts worldwide through nonprofit partnerships, public-private partnerships, product donations, and Team Schein Member volunteerism. We at Henry Schein are deeply concerned about the impact of natural disasters on dental and medical practitioners. It is of the utmost importance to us that our customers view Henry Schein as a valuable partner in their efforts to operate more efficiently and deliver quality patient care. We are always ready to stand by you when assistance is needed.

Customer Emergency Support Hotline Open in Response to California Fires: 800-999-9729
California Wildfires Financial Assistance Guide – Click here

Be Prepared

In advance of an emergency, being prepared can help mitigate damage and losses. Here are some steps you can take.

Download the “Henry Schein Preparedness Guide for Customers”

Click here to download the “Henry Schein Preparedness Guide for Customers”

Get familiar with key emergency contacts

United States:

DisasterAssistance.gov
U.S. Small Business Administration
IRS
CDC Emergency Response Resources

International:

National Disaster Management Authorities
ReliefWeb Response – Current information from the United Nations Office for the Coordination of Humanitarian Affairs (OCHA)

International Medical and Dental Associations

Click here to see associations by country

Recover Fast

Following an emergency, here are the steps you can take. With Henry Schein as your partner, your road to recovery begins here.

STEP 1

Contact your Henry Schein Sales Representative

Informing your Henry Schein Sales Representative of your condition or status in an emergency provides you with an advocate to support you on your road to recovery.

STEP 2

Download the "Henry Schein Recovery Guide for Office-based Practitioners"

Click here to download

Financial Assistance Guides

Financial Assistance Guide – Dental Customers
Financial Assistance Guide – Medical Customers

STEP 3

Call the Henry Schein Toll-free Customer Emergency Support Hotline

Henry Schein provides a toll-free emergency phone number (1-800-999-9729) for customers who have been affected by disasters to help them reopen their practices as soon as possible. The hotline is open with real-time assistance available from Team Schein Members from 8AM to 8PM ET, for dentists and physicians who experience operational, logistical, or financial issues. Voicemail is available 24/7 with a call back within the next business day.

STEP 4

Re-stock and re-build.

Henry Schein Dental
Henry Schein Medical

Learn more about how Henry Schein helps to restore and re-open practices post-natural disaster

Recovery Empowerment Symposiums

Henry Schein has joined with professional associations and academic institutions to host expert-led symposiums to help health care professionals restore and re-open their practices post-natural disaster.

Click here to read more

Hurricane Michael – “Recovery Empowerment Symposium” – Panama City Beach, Florida
Hosted in partnership with the Florida Dental Association, Florida Medical Association, Florida Veterinary Medical Association, Emerald Coast Medical Association, Bay Dental Society and Northwest District Dental Association. View all symposium speaker sessions here.

Hurricane Harvey – “Recovery Empowerment Symposium” – Houston, Texas
Hosted in partnership with the Texas Dental Association, the Texas Veterinary Medical Association, the Texas Veterinary Medical Foundation, and The University of Texas Health Science Center at Houston (UTHealth) School of Dentistry. Review the complete symposium webcast here.

Past Response

Click here to view press releases

Rely on Us: Customer Testimonials
The Road to Recovery

The Road to Recovery

Ray Morris

Out of Left Field

The advice, guidelines and checklists contained herein are not a complete list that may be applicable to your practice in connection with natural disaster preparedness and recovery plans. The information contained herein is intended to be informative in nature, and is not intended to be a substitute for professional advice. The information was obtained from sources we believe to be reliable, but is not guaranteed. Henry Schein does not undertake any obligation to update or revise any statements contained herein, or correct inaccuracies whether as a result of new information, future events, or otherwise. Dental and medical professionals must make their own business decisions and may wish to seek professional advice before acting with regard to the subjects mentioned herein. Nothing contained herein should be treated as legal, business, accounting, international, insurance, tax, financial or other professional advice.