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Frequently Asked Topics

To see the full listing of our Frequently Asked Questions and Responses, please click here.


Flyers and Magazines

We Offer Detailed Blueprints on Topics Related to:

  • Online Ordering
  • Site Administration
  • Custom E-Catalogs
  • Barcode Scanning

To see the full listing of our digital reference guides, please click here.

Henry Schein Dental Contact Information

Dental Merchandise Sales:

For assistance with ordering, product information, and promotions, contact us today via phone or email to speak with a Henry Schein Dental Merchandise Sales Representative.

Phone: 1-800-372-4346, Extension 1
E-mail: dentsls@henryschein.com
Hours: Monday–Friday, 8AM to 8PM ET

Dental Merchandise Customer Service:

For Henry Schein Dental Merchandise Customer Service, contact us today via phone or email for assistance and more information on how we can help.

Phone: 1-800-372-4346, Extension 2
E-mail: custserv@henryschein.com
Hours: Monday–Friday, 8AM to 8PM ET

Dental Equipment:

For assistance with large equipment, Henry Schein Dental Equipment Sales Representatives are here to help. Contact us today via phone or online to place your order through the Henry Schein Equipment catalog.

Phone: 1-800-645-6594, Extension 1
Hours: Monday–Friday, 8AM to 5PM ET
Website: www.henryscheinequipmentcatalog.com

Dental Equipment Service:

Henry Schein Dental Equipment in-office service is responsive and personalized by manufacturer-trained technicians. Call us today to request your in-office service call.

Phone: 1-800-645-6594
Hours: Monday–Friday, 8AM to 5PM ET

ProRepair Handpiece and Small Equipment Service:

Contact ProRepair today to speak with a customer service representative that is committed to providing your practice with quality repair services that utilize state-of-the art technology and repair techniques.

Phone: 1-800-367-3674
E-mail: prorepair@henryschein.com
Hours: Monday–Friday, 8AM to 7PM ET

Henry Schein Financial Services

Contact Henry Schein Financial Services for more information on a wide selection of services that will help you grow your practice, reduce expenses, and increase profitability.

Phone: 1-800-443-2756
E-mail: hsfs@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET


E-commerce/Aruba Support

E-mail: ECS@henryschein.com
Hours: Monday–Friday, 8AM to 8PM ET


Thrive Rewards:

With Henry Schein Thrive Rewards, you'll earn points on every purchase from Henry Schein Dental that can be redeemed for credit on purchases of merchandise, equipment, services and more. Become a member and explore the many benefits of belonging. It's easy and rewarding!

Phone: 1-800-888-6684
E-mail: ThriveRewards@henryschein.com
Hours: Monday–Friday, 8AM to 8PM ET
Website: www.henryscheindental.com/ThriveRewards

Other Department Contact Information

Service: CAD/CAM E4D Systems or Digital Impression Systems

Phone: 1-800-645-6594, Extension 2
E-mail: centralservicehub@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET

Service: Parts

Phone: 1-800-645-6594, Extension 3
E-mail: centralservicehub@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET

Service: ProScore Do-It-Yourself Repair

Phone: 1-800-726-7365
E-mail: orders@ScoreDental.com
Hours: Monday–Friday, 8AM to 5PM ET

Service: ProService In-Office Repair

Phone: 1-800-645-6594, Extension 2
E-mail: centralservicehub@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET

Business Solutions

Phone: 1-855-801-1125
E-mail: BusinessSolutionsTeam@HenrySchein.com
Hours: Monday–Friday, 9AM to 6PM ET

Continuing Education Seminars

Phone: 1-800-372-4346, Extension 2293079
E-mail: ceseminars@henryschein.com
Hours: Monday–Friday, 9AM to 6PM ET

Dental Resource Center (DRC)

Phone: 1-855-801-1125, Extension 2
E-mail: businesssolutionsteam@henryschein.com
Hours: Monday–Friday, 9AM to 6PM ET
Website: www.drcdental.com

National Dental Opportunities

Phone: 1-866-409-3001
E-mail: ndo@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET
Website: www.dentalopportunities.com

Office Design

Phone: 1-800-336-8397
E-mail: integrateddesign@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET
Website: henryscheinintegrateddesignstudio.com

Outlet Center

Phone: 1-800-372-4346, Press 14
E-mail: outlet.center@henryschein.com
Hours: Monday–Friday, 8:30AM to 6PM ET
Website: www.hsioutlet.com

Practice Solutions: DentalVision

Phone: 1-800-323-3370
E-mail: specialtysales@henryschein.com
Hours: Monday–Friday, 8:30AM to 6PM ET
Website: www.dentalvisionenterprise.com/dentalvision-enterprise

Practice Solutions: Dentrix

Phone: 1-800-DENTRIX
E-mail: info@dentrix.com
Hours: Monday–Thursday, 8AM to 8PM/ Friday, 8AM to 7PM ET
Website: www.dentrix.com/support/

Practice Solutions: Dentrix Ascend

Phone: 1-800-DENTRIX
E-mail: support@dentrixascend.com
Hours: Monday–Thursday, 8AM to 8PM/ Friday, 8AM to 7PM ET

Practice Solutions: Dentrix Enterprise

Phone: 1-800-DENTRIX
E-mail: support@dentrixenterprise.com
Hours: Monday–Thursday, 8AM to 8PM/ Friday, 8AM to 7PM ET
Website: www.dentrix.com/products/enterprise

Practice Solutions: EasyDental

Phone: 1-800-768-6464
E-mail: info@easydental.com
Hours: Monday–Thursday, 8AM to 8PM/ Friday, 8AM to 7PM ET
Website: www.easydental.com/support/default.aspx

Practice Solutions: EndoVision

Phone: 1-800-323-3370
E-mail: specialtysales@henryschein.com
Hours: Monday–Friday, 8:30AM to 6PM ET
Website: www.endovision.info

Practice Solutions: GURU

Phone: 1-888-331-4878
E-mail: customerhelp@gurudental.com
Hours: Monday–Thursday, 6AM to 5PM/ Friday, 6AM to 1PM PT
Website: www.gurudental.com

Practice Solutions: LabNext/LabNet

Phone: 1-800-403-9870
E-mail: support@labnext.net
Hours: Monday–Thursday, 8AM to 8PM, Friday, 8AM to 7PM ET
Website: www.labnext.net

Practice Solutions: OMSVision

Phone: 1-800-323-3370
E-mail: specialtysales@henryschein.com
Hours: Monday–Friday, 8:30AM to 6PM ET

Practice Solutions: PerioVision

Phone: 1-800-323-3370
E-mail: specialtysales@henryschein.com
Hours: Monday–Friday, 8:30AM to 6PM ET

Practice Solutions: aXium

Phone: 1-888-808-6223
E-mail: info@exansoftware.com
Hours: Monday–Friday, 9AM to 8PM ET
Website: www.exangroup.com/products

Dental Practice Transitions

Phone: 1-800-988-5674
E-mail: dpt@henryschein.com
Hours: Monday–Friday, 8AM to 5PM ET

Sales Consultant Locator

E-mail: dentalreps@henryschein.com

TechCentral Computer Sales

Phone: 1-877-483-0382, Extension 1
E-mail: techcentral.sales@henryschein.com
Hours: Monday–Friday, 8AM to 6PM ET

TechCentral Computer Support

Phone: 1-877-483-0382, Extension 2
E-mail: techcentral.sales@henryschein.com
Hours: Monday–Friday, 8AM to 6PM ET

DEXIS

Phone: 1-888-883-3947
E-mail: support@dexis.com
Hours: Monday–Friday, 8AM to 8PM ET