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Important Update!
DxRx Hotline

DxRx Hotline

DxRx Hotline Solutions - Henry Schein

Help Is a Phone Call or Email Away

The Henry Schein DxRx Hotline is a resource to assist medical professionals with various types of questions on diagnostics, pharmaceuticals, and vaccines purchased from Henry Schein. The hotline provides information on the following topics:

  • Indications and usage as provided on a package insert
  • Brand-to-generic comparisons
  • CPT Codes and J Codes*
  • ACIP recommendations for vaccinations
  • Latest updates on supply issues
  • Flu vaccine and flu-related topics
  • Product Storage Requirements
  • CLIA product status

The Henry Schein DxRx Hotline can be reached Monday–Friday, 8:30am to 5pm EST at 1-877-523-SHOT (7468), or via e-mail at

* For informational purposes only. Source: and/or Customer is responsible for verification of billing/coding in accordance with applicable specific circumstances.