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Home Health Solutions | Products, Equipment, and Supplies

Home Health Solutions | Products, Equipment, and Supplies

Home Health Solutions

Henry Schein Home Health Solutions

At Henry Schein Home Health Solutions, we put patients first while supporting the caregivers, providers, and payers who serve then. Our goal is simple: make it easier to deliver the right supplies and equipment, at the right time, in the right place – so care at home is reliable, seamless, and cost-effective.

With a patient-first focus, we design every program to improve outcomes, simplify access to care, and deliver reliable support in the home setting.

An integrated home medical supply & services platform for Payers, Health Systems, Home Health & Hospice Agencies, and Dialysis Programs—powered by Henry Schein’s distribution, partnerships, and technology.

Diabetes supplies (supplies is replacing the word products), Continuous Glucose Monitoring, Peritoneal Dialysis, and Home Hemodialysis.

Why Choose Henry Schein for Home Solutions

We know that behind every order is a patient who depends on timely, dependable care. That’s why Henry Schein brings together national scale, payer alignment, and patient service excellence – all with a patient-first focus to simplify the complexities of care in the home.

  • Patient-first focus: programs designed to improve outcomes and simplify access to care
  • National distribution footprint & next‑day coverage
  • Patient service at scale with integrated brands
  • Payer‑aligned product portfolios
  • Secure ordering, data feeds, and reporting

Who We Serve

Every stakeholder in the home-care journey plans a critical role. Whether you’re a payer working to reduce costs, a health system transitioning patients to home, an agency providing hands-on support, or a program managing specialty therapies – we tailor our solutions to meet your unique needs.

Payers

  • Formulary & policy alignment across high‑cost categories (CGM, incontinence, ostomy, wound, enteral nutrition)
  • Benefit verification & streamlined member enrollment for qualified programs
  • Utilization reporting and adherence support (education, reorder reminders, patient portals)
  • Network‑friendly product mix and savings levers without compromising outcomes

Health Systems & IDNs

  • Discharge‑to‑home supply kits and continuity of care across service lines
  • Ordering & data connections via EHR/EDI and secure enterprise procurement
  • Next‑day delivery coverage from Henry Schein’s national distribution footprint
  • Category expertise in wound, ostomy, urology, enteral nutrition, and diabetes technology

Home Health & Hospice Agencies

  • Insurance‑billed supplies delivered to the home with simple enrollment
  • Wound, ostomy, and palliative care protocols with clinician education resources
  • Patient reorder portals, multi‑channel reminders, and multilingual support
  • Field reps and account management to simplify onboarding and support

Home Dialysis Programs

  • Kitting and supply chain solutions tailored for at‑home dialysis care
  • Cold‑chain routing and compliance workflows where required
  • National payer contracts supporting renal therapy supply continuity
  • Patient support programs for adherence and therapy education

Providers & Patients

  • 3rd party insurance billing solutions
  • Turn‑key programs for CGM at home, enteral nutrition, and continence care
  • Therapy‑specific kitting, cold‑chain routing where required, and compliance workflows
  • National payer contracts and local market execution through integrated brands
  • Performance dashboards to track enrollment, adherence, and cost trends

Platform Capabilities – Backed by Henry Schein

Home-based care demands more than just supplies – it requires reliable infrastructure. From insurance billing and logistics to payer alignment and patient engagement, Henry Schein provides the backbone that caregivers, agencies, and health systems can trust.

Patient Service Capabilities

  • 100+ dedicated customer service representatives
  • High‑touch patient engagement with education resources and multilingual support
  • Proactive refill/reorder reminders via web, SMS, and call center
  • Care coordination between patients, prescribers, and agencies

Insurance Billing Capabilities

  • Streamlined benefit verification workflows for faster patient enrollment
  • Direct billing to Medicare, Medicaid, and commercial payers across key categories
  • Automated claims submission and adjudication to reduce administrative burder
  • Transparent reporting on claims status, denials, and reimbursements
  • Integrated billing systems that connect with provider, payer, and patient portals
  • Dedicated billing support teams powered by a few of our billing companies including Prism, Shield Healthcare, and Acentus to resolve issues and ensure compliance

Payer Alignment & Value

  • Formulary design support and benefit verification workflows
  • Evidence‑informed product portfolios to balance outcomes and total cost
  • Transparent utilization and savings reporting

Provider & Agency Partnerships

  • National coverage across 1M+ customers through Henry Schein’s network
  • Field account management and clinical education for priority categories
  • Discharge‑to‑home pathways and program playbooks

Logistics & Distribution

  • Next‑day delivery coverage from a national distribution network
  • High accuracy fulfillment with serialization, lot/expiry controls, and track‑and‑trace
  • Kitting and last‑mile solutions tailored for home‑based care

Technology Infrastructure

  • Customized fully owned home grown platform
  • EDI/EHR connectivity options and secure enterprise ordering
  • Patient self‑service portals for reorders and status visibility
  • Analytics to monitor enrollment, adherence, and spend

Compliance & Accreditation

  • Accredited by leading organizations to ensure the highest standards of patient care and safety
  • HIPAA-compliant technology infrastructure safeguarding patient data and privacy
  • URAC- and ACHC-recognized processes for durable medical equipment and specialty distribution
  • Rigorous quality assurance protocols for product sourcing, handling, and delivery
  • Transparent reporting to meet payer, provider, and regulatory requirements
  • Commitment to ongoing audits, training, and best practices across all integrated brands

Program Outcomes We Target

When home-care programs work, everyone benefits: patients experience better health, caregivers feel supported, payers see measurable value, and providers gain efficiency. That’s why our home health solutions are designed with clear outcomes in mind – adherence, cost savings, quality improvements, and speed to care.

  • Adherence: On‑time refills & supply continuity
  • Cost: Formulary alignment & waste reduction
  • Quality: Category‑specific education & support
  • Speed: Fast onboarding, next‑day delivery

Resources – Explore categories & programs

Every condition requires a unique approach to care. Explore our tailored programs – from incontinence management to dialysis at home – and see how Henry Schein equips caregivers and providers with the right tools to deliver confident, compassionate care in the home.

Diabetes Management

  • Flexible enrollment, payer alignment, and member education to drive CGM adherence and outcomes
  • Device choice guidance and formulary mapping
  • Refill cadence tracking and exceptions outreach
  • Transparent reporting

Incontinence Management

  • Comprehensive formulary management aligned with payer requirements
  • Evidence-based product selection to improve outcomes and control costs
  • Proactive patient education and adherence support, including reorder reminders
  • Utilization reporting and analytics to track impact on healthcare spend
  • Seamless insurance billing and member enrollment workflows

Wound & Ostomy

  • Advanced wound care and ostomy supply pathways with patient education and clinician protocols
  • Category expertise & formulary curation
  • Clinician support materials
  • Home delivery & reorder reminders

Enteral Nutrition & Urology

  • Evidence‑informed product mix and logistic reliability for sensitive therapies
  • Insurance billing workflows
  • Kitting & accessories for at‑home use
  • Patient support & education

Hospice & Palliative Care

  • Customized hospice supply kits, education resources, and formulary alignment for palliative care
  • Symptom management supplies
  • Caregiver & clinician training support
  • Insurance and compliance workflows

Home Dialysis

  • Integrated supply chain, cold‑chain logistics, and patient support programs for at‑home dialysis therapies
  • Therapy‑specific kitting
  • Patient education & adherence reminders
  • Payer‑aligned protocols

Partner with Henry Schein for Smarter Home Health Solutions

Ready to make home-care simpler, safer, and more cost-effective? Partner with Henry Schein Home Health Solutions to design a program that works for your patients, your caregivers, and your organization,

Let’s design a home‑care program that works for you. Speak with our Home Health Solutions team about payer programs, health system partnerships, hospice, Home Dialysis, and agency support.

Request a Consultation

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